We are excited to have the opportunity to welcome you back!
Our office has always utilized personal protective equipment (PPE) that has exceeded all the CDC guidelines, however, in light of the COVID-19 Pandemic we have instituted additional guidelines and protocols to ensure your safety.
On your next visit you will see many changes, including new ways of scheduling your appointments and managing your insurance and financial transactions. First, you will be contacted 48-72 hours prior to your appointment via phone, text or email and asked a set of health-related questions. It is required that we complete this questionnaire prior to your appointment.
Below is a list of some of the enhanced precautions we have taken to protect you in addition to extensive team training on infection control and patient management procedures.
1. Personalized arrival procedures to guide you from your car directly to treatment rooms to eliminate contacting surfaces.
2. Maintain distancing in the reception area for essential caregivers and parents of minors if they cannot wait in a vehicle or outside the clinic.
3. Removed magazines and items that can harbor or transfer germs of any kind. Hand sanitizers will be positioned throughout the clinic.
4. Providing more education materials to enhance your awareness of health issues related to this pandemic.
5. We require a mask to be worn by anyone entering the office.
6. Installed sneeze guards or droplet barriers at all reception areas.
7. Require hand washing and hand sanitizing before all appointments by our team and by our patients.
8. Introduce an oral pre rinse for all patients to reduce exposure to germs.
9. Record temperature of every patient upon entering the office.
10. Payment arrangements in advance to avoid delay and allow contactless exit from the appointment.
11. Enhanced operatory disinfection procedures of all surfaces between patients.
12. Ambient air management with HEPA air filtration continuously in treatment rooms and common areas to remove germs from circulating air.
13. Enhanced HVAC disinfection with UV light, an electronic air cleaner, an air scrubber, and increased air exchange capacity.
14. New personal protection equipment like visors, gowns, and respirator masks for our doctor and team to provide barriers against the smallest of germs.
15. Introduce protocols to reduce or eliminate airborne aerosols during all dental procedures.
16. Enhanced nightly disinfection procedures of equipment and office fixtures like computers, keyboards, telephones, tablets, chairs, doorknobs, and buttons that may be touched unconsciously.
17. Longer appointment times to prepare and complete all appointment tasks and duties in the safest and most comprehensive manner.
18. Onsite laundry to reduce risk of staff bringing germs to their home.
We know with this pandemic there is a wide range in comfort level among our patients. Please feel free to give us a call to discuss any of your concerns, our safety measures, or to just say hi. We look forward to speaking with you soon.